Connected Washington and nationwide locations on one platform.
Unified Communications Across a Federal Organization
One secure platform for 500 federal offices.
Client context
The work begins with the operating reality.
Client
A federal organization responsible for technology services across facilities and assets throughout the United States.
EngagementA federal organization replaced separate voice environments with one secure collaboration platform connecting more than 500 offices.
The challenge
What had to change
The legacy voice environment operated across redundant on-premises systems and an aging cloud platform. Extending the old service would remain costly and still leave state offices without the same capabilities available in Washington, D.C.
The replacement had to support roughly 7,000 endpoints in Washington plus nationwide offices while meeting federal security, availability, hosting, and rapid-growth requirements.
The BlueAlly solution
How the work came together
BlueAlly designed a Cisco Unified Communications and Collaboration platform with more than 20 third-party integrations spanning voice, messaging, contact center, conferencing, Microsoft Teams, administration, cloud, and on-premises services.
The architecture applied a common security framework across the platform, built in geographic and application redundancy, trained users and engineers, and coordinated transitions across 100 Washington offices and more than 400 additional sites.
The results
What changed
The organization completed the transition in 18 months and brought Washington and state campuses onto the same collaboration platform for the first time.
The new environment improved scalability, interoperability, availability, and usability while reducing the cost of extending the previous platform. BlueAlly continues to support operations and maintenance.
Outcome highlights
What the client gained.
Unified collaboration applications inside a common architecture.
Completed a large federal communications program on schedule.
Carried the platform from implementation into operations and maintenance.
Related work
More outcomes in Network & Collaboration
Network & Collaboration
Automation Accelerates a Federal Network Transformation
The tool saves roughly 10-17 engineering hours each month, standardized evidence, reduced manual error, and reached ROI in under a year.
Read the story
Network & Collaboration
Juniper Switch Refresh Supports Municipal Services
The city improved performance, reliability, and vendor support eligibility while completing efficient cutovers with minimal service impact.
Read the story
Network & Collaboration
E-Rate Funding Powers a School Network Transformation
The district gained a unified network, clearer visibility, streamlined management, and a stronger foundation for student learning.
Read the story
Network & Collaboration
Automation Accelerates a Hospital Network Implementation
Implementation time fell from 14 weeks to four weeks while costs dropped 75 percent and future troubleshooting became faster.
Read the story
Network & Collaboration
A Global Manufacturer Centralizes Network Operations
The manufacturer gained centralized visibility, reduced downtime, stronger security, and more capacity for its internal team.
Read the story
Network & Collaboration
Managed Services Support Entertainment Growth
The client reduced cost and equipment turnaround time while gaining repeatable processes and flexible capacity for continued growth.
Read the story
Network & Collaboration
Core Network Transformation Enables Market Expansion
The provider gained scalable capacity, stronger security, lower address costs, and new services it could take to market.
Read the story
Network & Collaboration
KAMO Power Modernizes a 2,700-Mile Optical Network
The utility improved scalability, reliability, deployment speed, and cost efficiency across mission-critical regional operations.
Read the story
Network & Collaboration
Meraki Wireless Modernizes 27 Manufacturing Sites
The manufacturer improved inventory accuracy, shipping speed, enterprise visibility, and operational consistency across 27 locations.
Read the story
Network & Collaboration
A New Network Supports an Energy Company Separation
The network was ready for Day 1 in six months, and the full separation was completed in 18 months.
Read the storyHave a similar constraint?
We can start with the current state, the outcome, and the limits around time, risk, and budget.