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Security by Design Restores Retail PCI Compliance

PCI compliance restored through coordinated controls.

Client context

The work begins with the operating reality.

Client

An online retailer whose profitable eCommerce channel depends on continued payment-card acceptance.

Engagement

An online retailer recovered from failed PCI audits by coordinating technical remediation, segmentation, and operating controls across teams.

The challenge

What had to change

The retailer had failed internal and external PCI DSS audits and was paying fines. Another external failure could have removed its ability to accept cards online.

The weaknesses crossed systems, network, security, compliance, and application teams, so no single technology group could resolve the exposure alone.

The BlueAlly solution

How the work came together

BlueAlly organized a coordinated remediation program that accelerated VMware conversion and aligned network and security operations around the new design.

Compliance and application teams identified PCI-affected systems, tightened segmentation, reduced unnecessary rules, and created clearer evidence for attestation.

The results

What changed

The retailer passed its PCI audit and protected the eCommerce channel that depended on card acceptance.

New procedures, system boundaries, and operating practices made ongoing compliance easier to sustain and audit.

Outcome highlights

What the client gained.

PCI audit passed

Restored confidence in continued online card acceptance.

Coordinated response

Aligned infrastructure, security, compliance, and applications.

Clearer segmentation

Reduced the systems and rules inside the PCI scope.

Sustainable controls

Established processes for continued compliance.

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Have a similar constraint?

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