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Simplifying Compliance Management to Strengthen Outcomes

One sustainable compliance model after acquisition.

Client context

The work begins with the operating reality.

Client

A cloud-based corporate travel technology provider managing booking, expense, and related business processes.

Engagement

After an acquisition, a cloud travel software provider needed one sustainable way to manage SOC 2, PCI, technical controls, and organizational change.

The challenge

What had to change

Separate SOC 2 and PCI requirements created overlapping audits, duplicated work, and the risk of audit fatigue. Organizational restructuring also interrupted continuity and moved people into new parent-company systems.

At the same time, the client was consolidating products into a single platform with a broad set of technical controls. Compliance gaps could delay customer deals and weaken protection for sensitive payment and customer data.

The BlueAlly solution

How the work came together

BlueAlly first built and managed the SOC 2 program needed to support cloud software sales, then expanded the engagement into PCI preparation and remediation as the client took on cardholder-data requirements.

The team centralized gap assessments, remediation, AWS infrastructure controls, change management, encryption, redundancy, segregation of duties, policy, and evidence. BlueAlly also helped HR and administrative teams align their processes with the required frameworks.

The results

What changed

The company achieved and maintained SOC 2 and PCI compliance while simplifying the work needed to sustain both programs. Shared controls reduced duplication and created a more consistent operating rhythm.

BlueAlly also provided stability and institutional knowledge during the acquisition, helping the client protect sales momentum, improve internal processes, and strengthen business continuity.

Outcome highlights

What the client gained.

Operational efficiency

Simplified audit preparation and ongoing compliance work.

Unified management

Centralized controls and evidence across SOC 2 and PCI.

Business continuity

Maintained compliance knowledge through organizational change.

Cross-functional support

Aligned infrastructure, security, HR, and administrative controls.

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