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Bringing Shadow AI Under Policy for a Global Insurance Provider

Visibility and guardrails for how employees use generative AI.

Client context

The work begins with the operating reality.

Client

A global insurance provider with a distributed workforce adopting generative AI tools.

Engagement

The security team needed to see how employees were using AI and stop sensitive data from leaving through prompts, without banning AI outright.

The challenge

What had to change

Employees had adopted public and embedded AI assistants faster than policy could follow. The security team had no reliable inventory of which tools were in use, what data was entering prompts, or how to enforce acceptable-use rules consistently.

The BlueAlly solution

How the work came together

BlueAlly's Cyber practice matched the problem to WitnessAI, a focused control for how people use AI, and supplied the platform. WitnessAI observes AI usage across the workforce, applies policy to prompts and responses, and can allow, warn or block an interaction based on its intent. It stops sensitive data before it reaches external models and keeps an audit trail of AI conversations.

The results

What changed

The organization now has one place to see which AI tools are in use and to enforce guardrails on prompts, so it can enable approved AI tools instead of blocking them.

Outcome highlights

What the client gained.

AI usage visibility

A clear view of which AI tools employees use and how.

Prompt-level protection

Sensitive data stopped before it reaches external models.

Enforceable policy

Acceptable-use rules applied consistently across the workforce.

Safe enablement

Approved AI adopted with guardrails rather than banned.

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