Mid-West ISP Cuts Costs with BlueAlly Partnership

The BlueAlly Solution

BlueAlly became our client’s strategic partner through this project, offering comprehensive support and guidance to address the ISP’s networking challenges. By serving as a single point of contact for evaluating networking products and solutions, BlueAlly streamlined our client’s business operations and improved efficiency. Through our Juniper Elite Plus partnership, BlueAlly provided access to higher-tier support engineers. This advanced support reduced annual costs by approximately 20%, significantly improved resolution times, and reduced downtime.

BlueAlly also facilitated our client’s network expansion by identifying and implementing optimal network solutions suited to the ISP’s technological requirements, including backbone networking, core and edge routing, aggregated switching, optical transport networking, carrier-grade network address translation (CGNAT), and network interface device (NID) solutions. BlueAlly’s technical expertise and understanding of our client’s business objectives were crucial in supporting the ISP’s purchased solutions, enabling tailored support and proactive maintenance. 

BlueAlly implemented Juniper’s Paragon software to improve IPTV streaming quality and provide our client’s customers with a seamless viewing experience. This software monitors the ISP’s IP systems, validates IPTV streams, and addresses latency issues. Furthermore, BlueAlly supports the integration of Juniper’s Mist network into Paragon to enhance network visibility and optimization. BlueAlly also supported the deployment of Infinera’s transport network solutions, including the Packet Optical Transport Platform, XTM series, Open Compact Modular Platform, and GX series. We’re currently working with our client to evaluate Infinera’s XR Optics solutions to enhance network capacity and resilience. 

The Results

Our client’s partnership with BlueAlly significantly reduced its operational costs and enhanced service quality for the ISP’s customers. Since the partnership began in late 2020, the ISP has expanded its service area from Nebraska to Colorado, Arizona, and Missouri. Through this collaboration, BlueAlly provided comprehensive support, strategic guidance, and cost-effective solutions, positioning us as a trusted advisor for our client’s long-term business growth. The partnership allows the ISP to focus on its core competencies while BlueAlly solves the complexities of our client’s vast network infrastructure through our deep technical expertise.