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FEATUREDApplication Development & ModernizationApplication Development to Provide 360° View of Customer Data
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Transforming Risk Management and Compliance with OneTrust
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BlueAlly Recognized on the Prestigious 2024 CRN Tech Elite 250 List
Read MoreFEATUREDPress ReleaseBlueAlly Announces Brand Revitalization, Highlighting Recent Strategic Growth and Reaffirming Its Commitment to Clients and Partners
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Vendor & Infrastructure Diversity Reduces Risk and Improves Security
Read MoreFEATUREDCase StudyDigital Experience (DX) Monitoring – Solving for Intermittent Performance
Read MoreFEATUREDCase StudyPoor Work-From-Home Application Performance Drives Digital Experience (DX) Monitoring
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Digital Experience (DX) Monitoring — Intermittent BGP
Digital Experience (DX) Monitoring
Digital Experience (DX) Monitoring
The Problem
The employees of a BlueAlly client experienced inconsistent application performance, notably in global file transfers between two locations. Productivity suffered as operations fluctuated between satisfactory and frustrating, impacting all projects. Detailed analysis revealed the issue was specific to the two sites being connected via an internet VPN. Traditional tools failed to pinpoint the problem, necessitating more advanced diagnostics and analysis.
The BlueAlly Solution
BlueAlly worked with several vendors to research products capable of decoding modern application delivery chains, ultimately building a DX offering using Catchpoint instrumentation for this client.
BlueAlly implemented a continuous WAN diagnostic system to capture ongoing evidence of performance issues.
The Results
The system analyzed network performance between data center servers, enterprise staff endpoints, and the Internet. Our analysis provided enough information for the client’s ISP to identify the problem. The client issue was solved once the ISP resolved it with their upstream peer.