Lowering Licensing Costs Through Expert Assessment

What had to change

The regional hospital’s Microsoft audit resulted in high penalty costs that strained the organization’s bottom line. Our client previously received subpar Microsoft support and licensing management, inefficient consultation, and poor customer experiences. The hospital did not have the manpower to undertake this extensive project, with proper licensing requiring a comprehensive assessment of its data center infrastructure and on-site IT environments. As a result of these complexities and the high costs resulting from its initial audit, our client expanded its existing relationship with us, collaborating closely to tackle this complex undertaking.

What changed

In this assessment, we enhanced our client’s data center infrastructure and IT environment by utilizing our expertise as a Microsoft Solutions Partner with certifications in Modern Work, Digital and App Innovation, Azure, and Infrastructure. The success of this project strengthened our relationship with the regional hospital, as our client particularly appreciated our unbiased approach to consultation. Through this unbiased approach, we thoroughly evaluated the hospital’s technological needs and recommended various solutions based on those needs, rather than promoting a specific vendor. Our expert guidance reduced the client’s Microsoft licensing costs by consolidating licensing across its data center infrastructure, SQL databases, Microsoft M365, and Client Access Licenses (CALs), allowing the hospital to focus on providing crucial services to its patients.