Managed Services

Combining people, process and technology, BlueAlly’s Managed Services deliver outstanding value through programs customized to meet your specific needs.

The strength of our Managed Services is based on our technical expertise, benchmarked operational processes, business-driven IT service-level agreements (SLAs), modular solutions, a range of engagement models and pricing options.

Managed Security Services (MSS)

BlueAlly’s Managed Security Services enable businesses to protect their information assets and processes, leading to significantly reduced enterprise risk exposure.

At BlueAlly, we bring together a seamless integration of proven processes, experienced personnel and best-in-class technology to provide information assurance and risk management solutions. Our effective and efficient solutions help in identifying and managing information risks that impact business revenue, reputation and regulatory compliance.

We deliver security services that are highly versatile to suit our customers’ unique business models, regardless of the industry and size of enterprise. We help our clients focus on growing their business while BlueAlly manages their security and compliance requirements.

Services & Cloud Based Solutions

BlueAlly delivers the most advanced cloud-based Security-as-a-Service platform which allows customers to simplify their business’s approach to security management and governance. These tools can be acquired individually or in any combination or as a complete one stop solution.

Our customers benefit from the knowledge and support extended with each product and suite of services through our global team of security specialists.

Security Information and Event Management (SIEM)

Our SIEM is a modular Managed Security Services platform which enables the collection and analysis of data from the cloud, mobile, virtual and from applications based in customer premises.

The system ensures end to end security and integrity in log handling and comes with extensive customizable report generating capabilities.

Log Management System (LMS)

Our LMS is a cost effective solution for compliance fulfillment and an integrated tool for enterprise security management program.

The LMS platform allows you to be proactive with your log data for broader purposes than just security and compliance, resulting in better business intelligence and actionable results.

Vulnerability Management System (VMS)

Our VMS is one complete vulnerability identification, assessment and reporting package. It is a cloud based solution that can be easily integrated with other managed security services.

Two Factor Authentication Service (2FA)

In order to secure users’ logins and transactions using their Smartphones, physical tokens, PC or SMS, a two factor authentication is necessary. This is an important ability for most compliance requirements.

BlueAlly combines Secure Authentication Application (TSAA) with the Authentication Analysis and Alerting Module (TAAAM) to provide this advantage.

Endpoint Threat Detection and Response (ETDR)

ETDR is a real time managed platform that delivers unprecedented visibility and context to enterprise security teams around targeted attacks and persistent threats.

Our ETDR combines ‘stealthware’ technology and Big Data analytics to give security teams and incident responders an advantage over their adversaries.

Consulting Services

BlueAlly offers experienced individuals to engage in consulting projects and also extend staff augmentation services to the extent of providing full practice including leadership roles in information security for our customers’ businesses.

Furthermore, BlueAlly engages with clients in their efforts to arrive at appropriate Risk Management Policies and Strategies for information security.

BlueAlly helps you achieve:

OPTIMAL DEFENCE AT LOWER COST

We help simplify your businesses’ approach to governance and security management with cost effective, cloud-based managed security services that offer a high level of integration across multiple security services and requirements.

CONTINUOUS ASSURANCE

We provide continuous assurance on your information assets through our Security Intelligence and Operations Centers (SIOC) which operate on a 24x7x365 basis.

PROACTIVE PREVENTION

We help provide dramatically improved security and reduced threat exposure through proactive preventative activities and rapid remediation, especially by leveraging experienced CISOs and security staff to continually evaluate, analyze and fine-tune our solutions infrastructure.

Managed Infrastructure Services

BlueAlly’s Managed Infrastructure Services encompass end-to-end offerings that provide a transformation road map to take a client’s infrastructure from a basic model, requiring regular interventions, to a dynamic, utility-based computing and cloud services model that supports a dynamic enterprise.

Network Optimization- as-a-Service.

A reliable experience in network infrastructure optimization and maintenance is one that enables businesses to free up their internal resources – staff, time, and budget – to focus on their core business, increase visibility into their network performance, and enhance overall end-user satisfaction.

BlueAlly provides such reliable experince through our Riverbed/ Steelhead managed services.

Monitoring and Managed Services

An indispensible service to offload day-to-day monitoring and management of core network services to enable resources to stay focused on key business initiatives.

BlueAlly provides the knowledge and processes to deliver the level of monitoring and managed services aligned with your business requirements.

Managed Staffing Service Provider

System z (Mainframe) software support services to supplement your internal technical teams with proactive maintenance services, additional consulting, training, and problem resolution for mainframe processing and software.

BlueAlly’s Managed Services Operation Center located in Cary, North Carolina is staffed with highly skilled and certified resources that provide remote infrastructure management for our clients.

Supporting these resources is our proven set of tools and processes that allow quick incident detection and resolution.

BlueAlly helps you achieve:

COST SAVINGS

We provide the “Team + Tools + Processes” to help clients reduce their cost of internal IT support while delivering exceptional service.

GREATER AVAILABILITY

Our method is set up to give clients access to top-notch skills and latest technologies that support IT Service management.

PREDICTABILITY

With our 24×7 proactive monitoring and management, plus our set fee structures, we provide a reliable and predictable experience in IT Service management.

Managed Staffing Services

BlueAlly provides a comprehensive suite of Managed Staffing Services, designed to optimize our clients’ use of a contingent IT workforce. As an MSP, BlueAlly leverages its technology and processes to consolidate and manage the client’s staffing supply chain, including automating the onboarding and management of the contingent workers.

Managed Staffing Service Provider

Comprehensive programs to manage our clients’ contingent IT workforce and their IT staffing supply chain. As the single point of contact, BlueAlly increases quality, availability, and responsiveness metrics while reducing the administrative burden.

Recruitment Process Outsourcing

Function as the “recruitment arm” of our client’s IT talent acquisition lifecycle; provide the complete life- cycle of talent acquisition and management for contingent staffing needs.

VMS & Workforce Advisory Services

Help clients automate the procurement of staffing; run our custom VMS platform for clients and also provided value-added services around the VMS platform. Also, help clients with program adoption issues.

BlueAlly helps you achieve:

INCREASED EFFICIENCY

We enable clients respond faster to their business needs by onboard a larger number of candidates quickly and effciently.

CONSOLIDATED MANAGEMENT

We provide “Single Window” management of the Recruitment Process and the use of multiple Vendors and Ics by clients.

REDUCED RISK

We implement Engagement Best Practices and Compliance Assessment Tool to mitigate risks.

Manage Engagements

BlueAlly helps provide the knowledge and comfort to our customers that they have full visibility into the performance of their engagements, including system-level performance.

Our Managed Services customers have access to our Managed Services Portal, which integrates the various tools and data that a customer would need for the proactive monitoring and management of any particular engagement (including access to performance, problem, and change activity data, as well as account- level information).

Login to Managed Services Portal

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