Managed Services

Combining people, process and technology, BlueAlly’s Managed Services deliver outstanding value through programs customized to meet your specific needs.

The strength of our Managed Services is based on our technical expertise, benchmarked operational processes, business-driven IT service-level agreements (SLAs), modular solutions, a range of engagement models and pricing options.

Managed Infrastructure Services

BlueAlly’s Managed Infrastructure Services encompass end-to-end offerings that provide a transformation road map to take a client’s infrastructure from a basic model, requiring regular interventions, to a dynamic, utility-based computing and cloud services model that supports a dynamic enterprise.

Network Optimization- as-a-Service.

A reliable experience in network infrastructure optimization and maintenance is one that enables businesses to free up their internal resources – staff, time, and budget – to focus on their core business, increase visibility into their network performance, and enhance overall end-user satisfaction. Engage BlueAlly for a reliable optimized network, provided to you as-a-service.

Monitoring and Managed Services

An indispensible service to offload day-to-day monitoring and management of core network services to enable resources to stay focused on key business initiatives. BlueAlly provides the knowledge and processes to deliver the level of monitoring and managed services aligned with your business requirements.

Application Performance Management Service

Be able to observe the experience of real application users live, and trend historical performance of an application to detect or confirm degradation in user experience. With BlueAlly’s Managed Application Performance Management Service you can accelerate troubleshooting, remediation, and enhance user experience to the next level. BlueAlly will manage performance across the application lifecycle with a single tool suite, to accelerate application deployment and prevent problems in production.

BlueAlly’s Managed Services Operation Center located in Cary, North Carolina is staffed with highly skilled and certified resources that provide remote infrastructure management for our clients.
Supporting these resources is our proven set of tools and processes that allow quick incident detection and resolution.

BlueAlly helps you achieve:


We provide the “Team + Tools + Processes” to help clients reduce their cost of internal IT support while delivering exceptional service.


Our method is set up to give clients access to top-notch skills and latest technologies that support IT Service management.


With our 24×7 proactive monitoring and management, plus our set fee structures, we provide a reliable and predictable experience in IT Service management.

Managed Staffing Services

BlueAlly provides a comprehensive suite of Managed Staffing Services, designed to optimize our clients’ use of a contingent IT workforce. As an MSP, BlueAlly leverages its technology and processes to consolidate and manage the client’s staffing supply chain, including automating the onboarding and management of the contingent workers.

Managed Staffing Service Provider

Comprehensive programs to manage our clients’ contingent IT workforce and their IT staffing supply chain. As the single point of contact, BlueAlly increases quality, availability, and responsiveness metrics while reducing the administrative burden.

Recruitment Process Outsourcing

Function as the “recruitment arm” of our client’s IT talent acquisition lifecycle; provide the complete life- cycle of talent acquisition and management for contingent staffing needs.

VMS & Workforce Advisory Services

Help clients automate the procurement of staffing; run our custom VMS platform for clients and also provided value-added services around the VMS platform. Also, help clients with program adoption issues.

BlueAlly helps you achieve:


We enable clients respond faster to their business needs by onboard a larger number of candidates quickly and effciently.


We provide “Single Window” management of the Recruitment Process and the use of multiple Vendors and Ics by clients.


We implement Engagement Best Practices and Compliance Assessment Tool to mitigate risks.

Manage Engagements

BlueAlly helps provide the knowledge and comfort to our customers that they have full visibility into the performance of their engagements, including system-level performance.

Our Managed Services customers have access to our Managed Services Portal, which integrates the various tools and data that a customer would need for the proactive monitoring and management of any particular engagement (including access to performance, problem, and change activity data, as well as account- level information).

Login to Managed Services Portal

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